Email Notification of Ticket Changes


Trac supports basic notification for ticket changes using email.

Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. Note: As an example, this is how the ‚ÄčTrac-tickets mailing list works.

Disabled by default, notification can be activated and configured in trac.ini.

Receiving Notification

When reporting a new ticket or adding a comment, enter a validing email address in the reporter, editor or cc field. Trac will automatically send you an email when changes are made to the ticket.

This is useful to keep up-to-date on an issue or enhancement request that interests you.

Configuring SMTP Notification

Config Options

These are the available options for the [notification] section in trac.ini.

  • smtp_enabled: Enable notification.
  • smtp_server: SMTP server used for notification messages.
  • smtp_from: Email address to use for Sender-headers in notification emails.
  • smtp_replyto: Email address to use for Reply-To-headers in notification emails.
  • smtp_always_cc: List of email addresses to always send notifications to. Typically used to post ticket changes to a dedicated mailing list.
  • always_notify_reporter: Always send notifications to any address in the reporter field.

Either smtp_from or smtp_replyto (or both) must be set, otherwise Trac refuses to send notification mails.

Example Configuration


smtp_enabled = true

smtp_server =

smtp_from =

smtp_replyto =

smtp_always_cc =,

Sample Email

#42: testing


       Id:  42             |      Status:  assigned                

Component:  report system  |    Modified:  Fri Apr  9 00:04:31 2004

 Severity:  major          |   Milestone:  0.9                     

 Priority:  lowest         |     Version:  0.6                     

    Owner:  anonymous      |    Reporter:               



  * component:  changset view => search system

  * priority:  low => highest

  * owner:  jonas => anonymous

  * cc: =>

  * status:  new => assigned


I'm interested too!


Ticket URL: <>

My Project <>

See also: TracTickets, TracIni, TracGuide